From Paul Levy’s blog:
Anonymous said… Paul;
But that’s why our healthcare system is so fundamentally messed up – when these smaller hospitals in Boston of which you speak are desperately trying to compete with Partners, they read an article about amenities increasing demand by over 1/3 (but not mortality) and they have only so much money to spend. Are they going to spend it on quality of care or amenities?
I know – you can only do what you can do and I certainly agree with your trying. But the incentives, as always, are incredibly perverse.